Answerly - ai tOOler
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Answerly
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Answerly

Improve how you connect with your customers using our AI-powered chatbot.

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Starting price from $19/mo

Tool Information

Answerly is an AI-powered chatbot designed to improve how businesses interact with their customers.

The great thing about Answerly is that it lets you craft a one-of-a-kind AI assistant that matches your brand’s personality. You can give it a special name and features that reflect what your business is all about. This customized assistant engages visitors in meaningful conversations, helping to make each interaction feel personal and unique.

At the heart of Answerly is the Knowledge Hub, where all your business information is neatly organized. This feature allows the AI assistant to learn and adapt over time, so it can respond better to customer inquiries. You can train your chatbot using this hub, which makes its answers quicker and more relevant to the needs of your audience.

If there’s ever a question that your chatbot can’t handle, don’t worry! It has a built-in contact form that sends any unresolved queries straight to your business's inbox. This means your customers will never feel like they’re left hanging without support.

Plus, Answerly keeps a record of past conversations, which can help you spot common questions, customer issues, and potential areas for improvement. This feature is invaluable for any business looking to enhance its service!

And that’s not all—Answerly comes loaded with features like sharing answers with pictures or links, customizing widgets and assistants, collaborating with your team, integrating webhooks, offering a chatbot SDK, and enabling instant embeds. With all these options, Answerly is a flexible solution that can meet the unique needs of any business.

Pros and Cons

Pros

  • Spots improvement areas
  • Customized assistant personality
  • Answers with links
  • Responsive support team
  • Contact form feature
  • Answer risk identification
  • 24/7 customer support
  • Quick responses
  • Personalized domain for chatbot
  • Helps in business learning
  • Import knowledge base feature
  • Easy UI/UX
  • Import docs/PDF feature
  • Share links
  • Real-time chat history
  • Answers with pictures
  • Matches brand values
  • Built-in contact form
  • Assistant customization
  • Instant embed feature
  • Share QR codes
  • Discover content for training
  • Smooth support experience
  • Chatbot SDK
  • Offers free trial
  • Trigger custom actions
  • Adjustable widget appearance
  • CNAME feature
  • Adaptive learning ability
  • Widget customization
  • Team management feature
  • Unique name and character
  • Simple widget integration
  • Improves customer interactions
  • Knowledge Hub for training
  • Flexible chatbot solution
  • Team collaboration
  • Highly rated by customers
  • Webhooks integration
  • Saved conversation history

Cons

  • Doesn't work on all browsers
  • Hard for non-tech users
  • No integration with other platforms
  • No mobile app
  • Limited design options
  • No support for multiple languages
  • No direct CRM connection
  • No voice chatbot
  • Missing sentiment analysis

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