Corpus

Corpus is a powerful AI chatbot tool that enhances customer support by providing quick and accurate responses around the clock.

This innovative tool harnesses the capabilities of ChatGPT technology to tackle customer inquiries and manage support tickets effortlessly. By connecting directly to your existing data sources, Corpus is able to assist customers 24/7, which significantly cuts down on wait times and boosts overall satisfaction levels.

One of the standout features of Corpus is its ability to draw information strictly from your knowledge base. This focus on accurate sourcing means that customers receive reliable answers, and it also helps reduce the chances of any incorrect information slipping through. Additionally, Corpus encourages deeper exploration by linking back to source materials, which strengthens trust in the responses it provides.

But Corpus is not just another chatbot. It offers a range of handy features, such as the ability to create a unique personality for the chatbot, lead generation capabilities, detailed analytics, and control over brand messaging. Plus, it integrates smoothly with many popular platforms like Intercom, ZenDesk, HubSpot, Notion, GitHub, Google Drive, and more, making it a versatile choice for various business needs.

You can use Corpus in a variety of scenarios, whether it’s for product documentation, customer service, help centers, sales and marketing initiatives, educational training, or internal company wikis. It meets the rising customer demand for chat support on websites, with studies showing that 46% of customers prefer this method for getting in touch.

To further enhance the user experience, Corpus includes analytics that provide insights into customer interactions, helping businesses understand how they can improve their service. It also offers different plans tailored to meet diverse business requirements, featuring customizable widgets, insightful analytics, unlimited contacts, and flexible token limits.

In summary, Corpus is an all-encompassing AI tool for customer support that empowers businesses to boost customer satisfaction, improve retention rates, and achieve greater success.