Document360

Document360 is an intuitive knowledge base software designed to help you create a self-service resource for your customers, making access to information easier than ever.

With Document360, you can build out essential sections like FAQs, user guides, product documentation, and standard operating procedures—all tailored to your specific needs. Whether you’re managing a SaaS product or a website, this tool provides a solid platform for not just editors and writers, but also reviewers and end-users. Its versatility makes it a great fit across various industries.

The software is packed with useful features to streamline your content management. You’ll find capabilities like analytics to track user engagement, workflow management to keep projects on track, and SEO optimization to help your content get noticed online. Plus, Document360 offers integrations with other tools to ensure everything works smoothly together. For those working on complex content, there’s a business glossary and ticket deflectors that help manage common queries effortlessly.

For developers, Document360 shines with its robust API documentation that provides dedicated resources to enhance your experience. What’s more, the platform pulls together knowledge bases from various sectors such as SaaS, legal, healthcare, and financial services, so you can see how different industries leverage this tool.

To help you make the most of Document360, a wealth of educational resources is available. From insightful customer case studies to informative webinars and tutorials, there’s no shortage of ways to learn and grow with the software. And should you have questions about product documentation or migration requests, their support team is readily available to assist you.