KNO - ai tOOler
Menu Close
KNO
☆☆☆☆☆
ChatGPT for Slack (9)

KNO

I helped product users by providing support through conversation.

Visit Tool

Starting price Free

Tool Information

Alltius is an AI-powered platform that helps users navigate software products more effectively, offering support and guidance throughout their journey.

At its core, Alltius is designed for conversational assistance, making it easier for users to get answers and help directly within the software they’re using. One of the standout features is its integration with Slack, where you can ask any question and receive real-time support. Plus, it offers a low-code help widget that users can easily implement.

Another key component is KNO, which serves as an in-product guide and companion to enhance user experience. KNO also includes a comprehensive documentation search feature that caters specifically to enterprise needs. It’s based on OpenAI’s powerful GPT-3 model, which means it’s trained on a massive 800GB of information, providing users with a wealth of knowledge at their fingertips. If your team relies on specific sources, you can set KNO to prioritize information from those as well.

User privacy is taken seriously as Alltius securely saves the questions users ask, ensuring their inquiries remain confidential. Best of all, you can start using it for free and install it on Slack in just three easy steps!

Alltius has seen impressive growth, with a 50% increase in users each month and over 86% of users returning for additional queries. Customers have given it positive feedback, and there’s a lot of buzz about its potential to rival big names like Gong or even outperform search engines like Google. If you’ve got specific topics or areas you want to focus on, KNO can be customized to meet those needs, and you can test its capabilities whenever you like. This innovative tool was crafted by a talented team of engineers, data scientists, and designers who are dedicated to enhancing user experience.

Pros and Cons

Pros

  • Focused on privacy
  • Can send users to support
  • Created by an experienced team
  • Can be customized for product needs
  • Growth in user numbers
  • Search for company documents
  • Low code widget
  • Fast answer to questions
  • Can delight users
  • FAQs for quick help
  • Can learn about specific subjects
  • High rate of returning users
  • User guide available
  • Available in several Slack channels
  • Works in different fields
  • Gives priority to trusted sources
  • Easy three-step Slack setup
  • In-product guide
  • Free to use
  • High NPS
  • Slack integration
  • Safely keeps questions
  • Good customer reviews

Cons

  • No support for multiple languages
  • Can't manage complex questions
  • Needs users to set knowledge priorities
  • Doesn't have training for specific fields
  • No live support for users
  • No customizable interface
  • Only works with Slack
  • No direct API access

Reviews

You must be logged in to submit a review.

No reviews yet. Be the first to review!