Knowstory - ai tOOler
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Knowstory
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Knowstory

Website support for customers using automated chatbots.

Tool Information

Knowstory is an innovative AI tool that transforms your website's content into an interactive chatbot, enhancing user experience through engaging conversations.

With Knowstory, you can say goodbye to the outdated keyword-based search systems. Instead, this smart tool leverages ChatGPT technology to provide intuitive and context-aware responses to users' inquiries. This means that visitors to your site will get more relevant answers in a conversational manner, making their experience more enjoyable and engaging.

One of the significant benefits of Knowstory is its ability to manage common customer queries. This helps lighten the load for your support team, allowing them to focus on more complex issues. As a result, your operations can run more smoothly, improving overall efficiency.

Getting started with Knowstory is straightforward. Simply link your website, upload all the necessary documentation, and you’ll have a chatbot ready to answer questions related to your content. Knowstory even provides an embeddable search bar that can be integrated into any website in just a few minutes, either through its API or directly on its web platform.

When it comes to pricing, Knowstory has flexible plans to fit your needs, including a free option, a starter plan, and more advanced packages for professional and enterprise use. Plus, your documents are stored securely, and the platform supports various file formats, so you won't run into troubles with compatibility.

Knowstory also features public stories that allow users to ask questions directly on the website. It’s worth noting that charges are based on the number of questions asked, so you’ll have a clear understanding of costs. If you ever find yourself needing help or guidance, you can easily reach out to the founders via email or Twitter, and they’ve made documentation available to help you create your chatbot from scratch.

In summary, Knowstory offers a user-friendly, effective, and enjoyable way to build a chatbot for your website, ultimately boosting user interaction and satisfaction. It’s all about making your site more accessible and improving the experience for your visitors.

Pros and Cons

Pros

  • Easy-to-use documentation
  • Unlimited widgets in all plans
  • Public stories option
  • Varied pricing options
  • Simple API connections
  • Manages frequent questions
  • Free plan offered
  • API access with some plans
  • Support via Twitter and email
  • Understanding conversation context
  • Simple chatbot setup
  • Increases website interaction
  • Fast customer service
  • Quick and efficient
  • Accepts different document types
  • Charges by question
  • Search bar that can be added
  • Custom options for companies
  • Safe document storage
  • Lowers support demands

Cons

  • Limited features in the free plan
  • No options to customize the chatbot
  • Only works through a web-based interface
  • Limited functionality of API endpoints
  • No detailed information for chatbots
  • Charges for each question asked
  • Needs safer data storage
  • No live customer help
  • Unclear details in privacy policy
  • Limited ways to format documents

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