Moveworks

Moveworks is a conversational AI platform that streamlines employee support, making it easier for staff to resolve issues and boost productivity.

Moveworks is all about simplifying the way employees get help at work. By using cutting-edge language models like GPT-3, it allows users to interact smoothly with different enterprise systems. This means employees can quickly sort out problems or even prevent them before they arise, all while saving time and effort.

One of the standout benefits of Moveworks is its ability to cut costs while enhancing the overall employee experience. It provides tailored solutions for various teams, whether it's IT, HR, finance, facilities, or communications. So, no matter what department you’re in, there’s something here that can help. It’s suitable for a range of tasks—like managing HR queries, identity access, IT services, and knowledge management across various industries.

The platform packs a wealth of features to maximize its effectiveness. These include insights into employee experiences, support in multiple languages, performance dashboards, triage capabilities, and solid partnerships for integration. Whether it's providing answers, processing approvals, or managing software access, Moveworks has you covered.

Furthermore, Moveworks automatically analyzes ticket data to give insights into how well service desks are performing. This means businesses can make more informed decisions based on what the data reveals, thanks to its ability to sift through unstructured language.

CIOs and leaders focused on enhancing employee experience have placed their trust in Moveworks. They recognize how valuable high-impact automation projects can be in revealing insights and optimizing service performance. In fact, Moveworks has been recognized as a leader in the Forrester Wave for Chatbots for IT Operations in the Q4 2022 report. Numerous organizations, including notable names like Luminis Health, Broadcom, and Stitch Fix, utilize its automation solutions to make their operations more efficient.