Puurl

Puurl is a smart review management tool that helps hotels keep track of and improve their customer feedback in one convenient place.

Puurl is tailored specifically for hotels, making it super easy to gather reviews from various platforms into one central hub. This means that hotel managers can easily monitor and handle all customer feedback without having to jump between different websites or apps.

The platform harnesses the power of AI to analyze customer sentiments, which helps hotels spot both their strengths and areas that could use some improvement. By understanding how guests feel about their stay, hotels can make targeted changes to enhance overall customer satisfaction.

But that’s not all—puurl also features tools for creating workflows that automate responses to comments and reviews. This ensures that hotels can engage with customers regularly and respond to their feedback quickly and consistently, which is key for managing a great reputation online.

Additionally, puurl offers customized reports and insights based on different roles within the hotel. This means that everyone from front desk staff to management can get the information they need in a way that's relevant to their specific responsibilities, making the data not just interesting but also actionable.

In short, puurl is a powerful, user-friendly tool that helps hotels efficiently manage their reviews, leverage AI for deep insights, and improve how they interact with customers—all in one place.