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Reply With AI
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Customer review replies (12)

Reply With AI

Automated replies to customer reviews.

Visit Tool

Starting price Free + from $99/mo

Tool Information

REVIEWS.io’s Reply to Reviews with AI is a handy tool that helps businesses respond to customer reviews quickly and effectively.

Designed to make life easier for businesses, this free product uses advanced AI technology to create personalized responses to customer reviews in just a matter of seconds. No more scrambling to find the right words — this tool does the heavy lifting for you!

Moreover, Reply to Reviews with AI comes packed with a variety of features aimed at improving customer relations. It includes Google Seller Ratings, Reputation Management, and even integrates with Salesforce® for seamless review handling. Businesses can also collect and display in-store reviews, publish reviews on websites, and share video reviews to enhance their online presence.

But that’s not all! The tool also offers social proof to build credibility, creates review adverts to attract more customers, and allows businesses to gather reviews via SMS. Plus, it provides insights with Merchant Metrics and keeps track of what competitors are doing. With Reply to Reviews with AI, businesses can easily stay on top of customer feedback, which helps boost trust and ultimately leads to higher conversion rates.

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Pros and Cons

Pros

  • SMS reviews for more sales
  • Increases customer trust
  • Collecting in-store reviews
  • Review publishing for SEO
  • Free product
  • Library of PDF downloads
  • Tools for social proof marketing
  • Competitor analysis feature
  • Reviews integration with Salesforce®
  • Merchant metrics for insights
  • Customer success stories resource
  • Support center for help
  • Google Seller Ratings feature
  • Automated responses to customer reviews
  • Reviews guide for better understanding
  • Creates customized responses
  • Ads for re-engaging reviews
  • Different ecommerce integrations
  • Collecting video reviews
  • Blogs with the latest tips
  • Quick replies to reviews
  • Reputation Management feature

Cons

  • No support for multiple languages
  • Not designed for mobile use
  • Few options to customize
  • No voice-to-text option
  • No way to categorize reviews
  • No real-time feedback available
  • No trial period available
  • Doesn't mention single sign-on
  • Doesn't allow other apps to connect
  • No sentiment analysis included

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Applicable Tasks

business productivity customer