SupBot - ai tOOler
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SupBot
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Customer support (165)

SupBot

AI-powered customer support bots that provide instant help.

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Starting price from $15/mo

Tool Information

SupBot is an AI-powered support tool that quickly manages customer inquiries, making it easy for businesses to enhance their customer service.

SupBot offers an innovative way to handle customer support with AI, allowing businesses to create and implement their own support bots. The process is simple—users can train the bot using specific inputs, test it for accuracy, and then deploy it without needing extensive coding skills. Basically, you just copy and paste a small script into your website or project to get started.

This tool even comes with a built-in ticketing system that helps keep track of customer questions and requests. Thanks to its use of OpenAI technology, SupBot can create personalized support bots that are both flexible and adaptable to your needs. Once the bot is live on your site, it takes care of chat support, freeing up your team to focus on other important tasks. And if a customer wants to chat with a human, the bot makes sure to send an email notification to your team, making it easy to keep customers satisfied.

When it comes to pricing, SupBot offers two plans: 'Standard' and 'Premium.' With the Standard plan, you can train and launch one bot, while the Premium plan lets you work with up to five bots. Both options allow for unlimited retraining of your bots, but they do differ in the number of messages you can handle each month. If you ever need technical help, just let the chatbot know, and it will assist you.

SupBot is dedicated to providing an easy and efficient experience for those looking to incorporate AI into their customer support strategy. With its user-friendly features and powerful capabilities, it stands out as a solid choice for enhancing how you manage customer inquiries.

Pros and Cons

Pros

  • Quick bot testing
  • Minimal coding needed
  • Efficient email notifications
  • Built-in ticketing system
  • Easy web integration
  • Notification for human help
  • Chatbot support availability
  • Unlimited bot retraining
  • Flexible pricing options (Standard & Premium)
  • Simple bot deployment
  • Ability to handle many messages each month
  • Efficient customer support automation
  • Real-time chat support
  • Easy bot training
  • Multiple bots in Premium plan

Cons

  • Limited bot usage
  • No support for multiple languages
  • Missing detailed analytics
  • No separate ticket access
  • No mobile application
  • Dependence on email alerts
  • No connection with CRM systems
  • No API connection
  • Few pricing options

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