Tekst is an AI-powered platform that helps businesses streamline their communication management for more efficient interactions.
With Tekst, you get a range of tools that make managing emails, tickets, and various business conversations smooth and effective. One of the standout features is called 'Insights.' This feature gives you a comprehensive look at all communication within your company and provides analytical metrics. This way, you can make informed decisions and find ways to improve your workflow.
Another important feature is 'Automation.' It looks at past messages to analyze them, adds helpful tags, directs them to the proper inboxes, and can even automate responses. This automation saves valuable time that would otherwise be spent on manual tasks, allowing your team to focus on what truly matters.
In addition, Tekst helps to organize individual mailboxes. This organization makes it easier for employees to prioritize tasks and bundle similar ones together, ultimately freeing up time for higher-value work. Plus, Tekst integrates seamlessly with a variety of software, including SAP, Salesforce, Microsoft Dynamics 365, Microsoft Outlook, and Zendesk, so you can leverage your existing tools without a hitch.
Data security is also a top priority for Tekst. The platform ensures that your information is always encrypted and avoids unnecessary data storage. Getting started with Tekst is a breeze, with a quick and hassle-free implementation process, and it even supports multiple languages to cater to businesses all around the globe.
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