Agent M - ai tOOler
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Agent M
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Agent M

Create and launch smart virtual assistants using Floatbot.

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Starting price Free + from $99/yr

Tool Information

Agent M is your go-to AI tool for effortlessly creating and managing intelligent virtual assistants that handle conversations seamlessly.

Agent M, developed by Floatbot, is engineered to help you craft, train, and deploy smart virtual assistants, also known as Agent LLM. Its main goal? To automate those tricky, complex conversations that often arise in customer interactions.

This intelligent tool serves as a powerful Generative AI-based Master Agent. It connects to your data and communicates with different APIs to tackle complicated problems head-on. With Agent M, you can streamline processes and improve communication efficiently.

What makes Agent M truly stand out are its diverse set of features. You’ll find omnichannel chatbots, voice AI capable of supporting multiple languages, and even live chat options with co-browsing solutions. If a human touch is required, the AI Agent Assist can seamlessly step in to handle things. Plus, it offers real-time Automatic Speech Recognition (ASR) for voice applications and advanced voice recognition technology that enhances security measures.

Agent M doesn't just make conversations easier; it's also smart enough to learn from unstructured data through cognitive search, which gives your conversational AI bots a self-learning capability. This means they can become more effective over time, helping you drive productivity, improve teamwork, and enhance the overall customer experience.

Designed for a range of industries, including banking, insurance, and BPO, Agent M is versatile and adaptable. And if you're curious about what it can do for you, there’s a free trial available. This way, you can explore all its features and see how it can benefit your business before making any commitments.

Pros and Cons

Pros

  • No credit card needed for trial
  • Supports over 150 languages
  • Works in different sectors
  • Built-in memory feature
  • Automates tough conversations
  • Connects with CRM systems
  • Easy bot building without coding
  • Links to user data
  • Natural conversations
  • Learns from messy data
  • Improves cognitive search
  • Voice-based applications in real time
  • Faster response times
  • Manages complex issues
  • Free trial offered
  • NEO - Speech Transcription
  • Smooth API integration
  • Automates debt recovery
  • Smart Automation
  • Advanced voice recognition
  • Manages agents effectively
  • Specialized training for agents
  • Chatbots for multiple channels
  • Option to schedule a demo
  • Unique LLM Master Agent
  • Automates sales process for users
  • Automates claims processing
  • Live Chat with Co-Browsing
  • Enhances customer experience
  • Floatbot security features
  • Manages user status
  • Communicates via API
  • Increases productivity
  • Automates BPO tasks
  • Optimizes token use
  • Real-Time ASR
  • Smart search features
  • Quick responses in under 5 seconds

Cons

  • No third-party tool support
  • No clear pricing
  • ASR accuracy not perfect
  • Possible language issues
  • Integration process not clear
  • May be hard to implement
  • No scalability information
  • Focus on specific industries
  • No information on data privacy
  • No success stories provided

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