Boost AI

Boost.ai is an innovative conversational AI platform that helps businesses improve self-service options for customers and boost overall satisfaction.

Boost.ai is designed specifically for enterprises, making it easier for them to enhance the ways their customers can engage with their services. This platform focuses on streamlining customer interactions through conversational AI, which includes automating chat communications, voice calls, and using advanced language models to accurately understand what customers are asking for.

One of the great things about Boost.ai is how it tailors its solutions to different industries. Whether you’re in finance, insurance, telecom, or the public sector, this platform has specific tools to support your needs, including internal support chatbots that can help staff as well.

With Boost.ai's hybrid Natural Language Understanding (NLU), creating virtual agents becomes much more effective. The NLU allows these agents to easily understand customer intents, while remaining cost-efficient. Plus, the platform integrates smoothly with various other enterprise technologies, making it simple to set up and connect.

To help users get the most out of the platform, Boost.ai offers a variety of resources, including case studies, webinars, guides, and a blog. These materials provide valuable insights into how to utilize the platform’s features effectively.

Boost.ai has a proven track record, having worked with notable companies like DNB, Telenor, and Tryg. They’ve achieved impressive results, such as resolving 97% of internal chat queries for Tryg and automating over half of DNB’s online chat traffic within just six months.

Privacy is a top priority for Boost.ai, ensuring that customer data is well-protected. If you want to stay connected or learn more, you can find them on social media platforms like LinkedIn, Facebook, Twitter, and Instagram. Additionally, Boost.ai is recognized as a challenger in the 2023 Gartner Magic Quadrant for Enterprise Conversational AI Platforms, indicating its strong position in the market.