Bot9 AI - ai tOOler
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Bot9 AI
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ChatGPT (136)

Bot9 AI

Use AI-powered chatbots to automate customer support and sales.

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Starting price Free + from $199/mo

Tool Information

Bot9.AI is a user-friendly, no-code platform that empowers you to easily create and train chatbots for customer service, making sales and support tasks a breeze.

With Bot9.AI, you can quickly set up chatbots that work across multiple platforms, like Facebook Messenger, Intercom, Zendesk, and Freshdesk. This means your chatbots can automatically handle incoming service requests, saving you time and effort.

One of the best features of this platform is how it allows you to import your content for training your chatbot. This makes it possible to create sophisticated support systems capable of dealing with inquiries in multiple languages. So, if you have customers from around the world, you can provide them with support without the hassle of complex setups or translation issues.

Bot9.AI also includes a built-in Customer Relationship Management (CRM) system and a powerful AI-driven help center, all designed to enhance your customer support experience. Plus, there's an 'Inbox' feature that acts as a shared workspace for your team, allowing you to keep track of conversations across all the channels you’re using.

You have the flexibility to tailor the chatbots with specific instructions, set up triggers, and create custom actions, enabling diverse workflows that suit your business needs. With Bot9.AI, you can expect to achieve near-instant response times and even cut your customer support expenses by as much as 90%.

If you're ready to get started, visit https://bot9.ai and begin building your chatbot today. Bot9.AI serves as a great alternative to platforms like Intercom FIN, Chatbase, and SiteGPT.

Pros and Cons

Pros

  • Better work efficiency
  • API access
  • Support for messaging across channels
  • Provides service level agreements
  • Grows with languages
  • Multilingual customer help
  • Smart user direction
  • Detailed analytics and insights
  • Speeds up solutions
  • Lowers operational costs
  • Simple workflow
  • Cuts down response times
  • Quickly learns from user input
  • Powerful features
  • Real-time dashboard
  • Easily imports training materials
  • Steady support through shared platform
  • Quick worldwide support
  • Easy data import
  • Supports many languages
  • Enhances customer experience quality
  • Lightens workload
  • Exceptional customer support
  • Custom analytics and reporting
  • Breaks down language barriers
  • 24/7 customer help
  • Supports on-the-spot training
  • Increases engagement
  • Provides a ticketing system
  • Automates help for customers and sales
  • Easy setup for users
  • Customizable chatbot look
  • Constant service
  • Easy setup with no coding
  • Shared inbox for all channels
  • Removes platform branding
  • Unlimited question handling
  • Shared inbox for team chats
  • Quick question resolution
  • Smooth app integration
  • Improves workflows
  • Shared inbox for teamwork
  • Adjustable design
  • Unlimited training data import
  • Easier operations with data import
  • Advanced automation

Cons

  • Limited access to API
  • Needs manual data upload
  • Removing brand costs more
  • No clear sentiment analysis
  • No human backup option
  • No coding may restrict customization
  • No mention of speech recognition
  • Extra charge for replies
  • No clear CRM integration
  • No mention of voice output

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