Chatsumo - ai tOOler
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Chatsumo
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Chatbots (186)

Chatsumo

Create an AI chatbot using your information source.

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Starting price Free + from $19/mo

Tool Information

Chatsumo is a powerful AI tool that lets you create personalized chatbots using your existing knowledge bases, making customer engagement easier and more effective.

With Chatsumo, you can build chatbots that not only look great but also enhance user interaction. These chatbots can be embedded right into your website, helping you engage with your audience around the clock. They’re perfect for capturing leads and providing top-notch customer service anytime you need it.

The tool comes loaded with smart features like Answer Revision and Confidence Scoring, which help ensure your chatbot delivers accurate and reliable responses. This means your users will have a seamless experience when interacting with your chatbot, leading to higher satisfaction rates.

One of the standout aspects of Chatsumo is its ability to sync chatbot functions across different platforms. This versatility allows you to connect with various data sources, boosting the chatbot's training and performance for an even better user experience.

Customization is key, and Chatsumo lets you tweak everything from how your chatbot looks to how it interacts with users—all in line with your brand's style. Plus, it easily integrates with popular platforms like WhatsApp, Facebook Messenger, HubSpot, and Zapier, making it super convenient to use.

You don’t have to worry about where your data comes from either, as Chatsumo allows you to import information from multiple sources to help train your chatbot effectively. It also supports whitelabeling, so you can remove the Chatsumo branding and even use a custom domain, making the chatbot truly yours.

Security is a priority, too, as your data will be hosted securely on AWS servers, complete with encryption and access controls. This means you can trust that your information is safe.

Additionally, Chatsumo is designed to connect with users across the globe, supporting more than 70 languages. This feature ensures you can reach customers no matter where they are. Lastly, you get the flexibility to choose from a variety of AI models, allowing you to find the perfect fit for your chatbot needs.

Pros and Cons

Pros

  • Unlimited chatbot embedding
  • WhatsApp integration
  • Enhanced user interactions
  • Unlimited message credits
  • Lead capture feature
  • Use of custom domain
  • GPT-3.5-turbo
  • Increased accuracy
  • Support for 70+ languages
  • Teams support
  • Chatbot Synchronization
  • Facebook Messenger integration
  • Access conversation history
  • Encryption and access control
  • Engage audiences around the clock
  • Upload several files
  • Customized chatbots
  • Solutions for agencies
  • Trusted by over 15 agencies
  • Simple customization
  • Brand-aligned chatbots
  • Platform integration
  • Secure AWS hosting
  • HubSpot integration
  • Consistent platform experience on devices
  • Flexible user experience
  • Improved customer interactions
  • GPT-4 support
  • Support for multiple workspaces
  • Zapier integration
  • WhatsApp integration
  • Chatbot solutions
  • Variety of data sources
  • Removal of Chatsumo branding
  • Easy brand identity alignment
  • Workspace support
  • Confidence Scoring feature
  • Customizable appearance
  • Client management focus
  • Import data from multiple sources
  • Client can manage sources
  • Personalized customer engagements
  • Whitelabeling support
  • Customize the chatbot's look
  • Removal of 'Powered by'
  • Answer Revision feature
  • Data Source Connection
  • Lead feature

Cons

  • Cannot work alone
  • No open-source choices
  • Depends on third-party integrations
  • Only works with AWS server
  • Limited design options
  • Limited features in free plan
  • Limited chatbot characters
  • No multi-language knowledge base
  • Data sources are dependent

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