DEX Insight - ai tOOler
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DEX Insight
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Employee engagement (11)

DEX Insight

Easily and quickly learn about how employees use digital tools.

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Starting price Free + from $4.99/mo

Tool Information

DEX Insight is a powerful tool that helps improve the employee experience by making sense of how digital tools are used in the workplace.

With DEX Insight, you can easily track how applications are being used and gather valuable feedback from users. It stands out as the first browser extension capable of measuring Monthly Active Users for any licensed or internal application. This unique capability allows you to gain deeper insights into the workflows that see the most activity by collecting feedback directly within the apps.

The tool is designed to help organizations identify usage gaps, particularly in industries with strict compliance requirements. By doing so, it ensures that technology is aligned with user needs and boosts overall efficiency. DEX Insight leverages a browser extension alongside a desktop agent to swiftly translate these insights into actionable changes. This quick turnaround is crafted to help you see immediate benefits from your technology investments.

What’s great about DEX Insight is that it integrates seamlessly into your existing workflows, providing instant insights without any heavy lifting. It goes beyond just offering analytics by suggesting practical steps based on the services you're using. For example, the Monthly Active User Report highlights areas where user engagement can be improved, showcases the strengths of your software suite, and ensures that each tool in your digital toolkit operates at its best.

By using DEX Insight, every decision becomes based on solid data, ensuring that your investments are well-founded and that you can fully optimize the efficiency of your digital landscape. Plus, you can have peace of mind knowing that the tool maintains a strong focus on data security and respects user privacy throughout the process.

Pros and Cons

Pros

  • reports on software suite strengths
  • Firefox
  • supports Chrome
  • seamless workflow integration
  • Safari
  • specific feedback integration
  • Windows and OSx agents for desktop apps
  • easy understanding of digital experiences
  • in-app user feedback feature
  • tracks added applications only
  • affordable enterprise-level tool.
  • immediate insight generation
  • presents actionable insights
  • Measures monthly active users
  • data security and user privacy
  • browser extension based
  • ensures digital ecosystem efficiency
  • configurable data collection
  • Edge
  • desktop agent included
  • data-driven decision making
  • promotes increased user engagement
  • fast insights-to-action conversion
  • no sensitive data collection
  • non-intrusive data collection
  • SOC 2 Type 2 certified
  • tackles busy workflows
  • supports user efficiency
  • justifies tech investments
  • helps align technology and user efficiency
  • optimizes tools for best performance
  • immediate tech investment returns
  • quick app usage data collection
  • remote browser extension installation
  • finds usage gaps in regulated sectors
  • supports 27 languages

Cons

  • Might miss apps not in browsers
  • Only works on certain browsers
  • Relies on user interaction
  • Browser extension based
  • Could be costly for small businesses
  • Can be bothersome for some users
  • Less effective with less popular apps
  • Only supports 27 languages
  • No tracking for mobile usage
  • Needs manual addition of apps

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