Engati - ai tOOler
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Engati
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Engati

The best free AI chatbot platform for chatting in real time.

Tool Information

Engati is an innovative AI chatbot platform that helps businesses engage in real-time conversations across popular channels like WhatsApp and Messenger.

Engati makes it easy for businesses to connect with their customers by leveraging advanced AI technology, specifically using GPT and Language Models. This not only improves the overall experience for users but also ensures that conversations happen seamlessly across multiple platforms.

One of the best things about Engati is its flexibility. It caters to a wide range of industries, from E-Commerce and Retail to Logistics, Edtech, Travel, Hospitality, Insurance, Banking, Government, and Real Estate. No matter what business you're in, Engati has the tools to help you engage with your audience effectively.

The platform comes packed with features like AI chatbots, chatbots for WhatsApp and Instagram, and a comprehensive omnichannel engagement system. Plus, it can handle conversations in multiple languages, which is a big advantage for businesses with diverse customer bases.

To make things even easier, Engati offers an intuitive low-code bot builder, allowing users to create custom chatbots without needing extensive technical skills. You can also extend your chatbot's capabilities by adding live chat options for instant communication and eSenseGPT for top-notch bot training.

With Engati, you can automate various customer interactions, generate leads, and provide around-the-clock support. It streamlines communication through features like quick replies, which help close sales faster and enable real-time collaboration with customers.

Pros and Cons

Pros

  • Simple communication
  • Chatbots for WhatsApp and Instagram
  • Can generate leads
  • eSenseGPT for training bots
  • Logistics
  • Support for bot training
  • Available 24/7
  • Flexible
  • Capability for multiple integrations
  • Combines GPT and LLMS
  • good for various industries
  • Works on different platforms
  • Can include live chat features
  • Banking
  • Hospitality
  • Suitable for E-commerce
  • Real-time customer collaboration
  • Interacts with users on many channels
  • Government
  • Fast replies feature
  • Works well for Edtech
  • Automates customer interactions
  • Multi-channel engagement system
  • Helpful in Insurance
  • Travel
  • Easy bot builder integration
  • Retail
  • Real-time conversations
  • Uses Natural Language Processing
  • Great for Real Estate industry
  • Helps close sales
  • Supports conversations in many languages

Cons

  • No app for computers
  • No information on GDPR compliance
  • No support for voice bots
  • Few ways to integrate
  • Pricing is unclear
  • Missing advanced analytics
  • No support for developers
  • Few options for training bots

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