Feedback Navigator

Feedback Navigator is an AI-powered tool that helps you analyze user feedback to gain valuable insights and improve customer satisfaction.

Feedback Navigator is designed for a wide range of users, including business owners, property managers, product teams, and consultants. It's all about helping you understand what your customers are saying by extracting important insights from their feedback.

One of the great features of Feedback Navigator is its ability to pull in feedback from different sources. You can easily import customer comments from popular platforms like Trustpilot, Booking.com, and Yelp. Plus, if you have data in a CSV file or want to use the tool's API, you have that flexibility as well.

With Feedback Navigator, you can organize feedback into specific categories to make it easier to analyze. The tool performs sentiment analysis to accurately gauge how customers feel about your services or products. This way, you can quickly identify common requests and issues, allowing you to take timely action and make improvements.

Additionally, you can create custom workflows using webhooks. This means you can set things up so that whenever a new review is analyzed, specific actions are triggered automatically, streamlining your response process.

If you want to take your analysis further, Feedback Navigator makes it easy to export your data in CSV format. This allows you to carry out customized analysis or create visualizations with the data outside the tool.

New users can take advantage of a free trial to explore all these features, and if you decide to stick around, there are different subscription plans available based on your usage needs. This tool is versatile and can be applied in various contexts, such as property management, gyms, product teams, hotels, consulting, restaurants, and more.