Fluidworks

Fluidworks is a powerful AI tool that automates live video calls for SaaS companies, streamlining customer interactions throughout their journey.

With Fluidworks, you get a truly innovative approach to customer engagement. This AI-powered solution acts like a ‘Human Like AI Agent,’ enhancing various stages of the customer experience, from exploration to onboarding. Whether it’s a discovery call or a demo, the AI is here to make those interactions smoother and more effective.

During the discovery phase, the AI agent comes into play by engaging in meaningful conversations with potential customers. It can ask the right questions and provide answers, helping to identify their specific needs and challenges. This interaction makes it easier for your team to understand what the customer is looking for right from the start.

When it’s time for demo calls, the agent seamlessly takes on tasks typically handled by an Account Executive. It offers personalized demonstrations, explains how your software works, tackles any business challenges the client faces, and can even discuss pricing with the help of a unique business rule engine. This allows your team to focus on more complex issues while the AI covers the basics efficiently.

Moreover, Fluidworks doesn’t stop there. As part of the onboarding process, the AI agent conducts thorough training sessions to help new users get comfortable with all the features of your software. By interpreting your sales demos, tutorials, documentation, and feedback from your Sales Development Representatives (SDRs) or Account Executives (AEs), it becomes well-versed in your offerings and processes.

This versatility makes Fluidworks a fantastic asset. It can deliver fully automated, interactive, and instant live product demonstrations. Plus, it’s a great way to save on your pre-sales resources, allowing your team to dedicate their time to high-priority tasks while the AI handles routine interactions.