Iokoo - ai tOOler
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Iokoo
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IT support (2)

Iokoo

Quick IT solutions for everything you need.

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Starting price From €10/mo

Tool Information

Iokoo is an AI tool that delivers quick and effective solutions for various IT challenges, making it easier for users to tackle their tech needs.

With Iokoo, you'll have access to a handy AI assistant 24/7, available on both mobile and desktop. It’s designed to help with everything from troubleshooting technical issues to providing advice and enhancing your productivity. Plus, it supports multiple languages, so it’s user-friendly for a wide range of people.

This tool is particularly beneficial for small businesses that need to resolve IT problems swiftly. Iokoo doesn't just help fix issues; it also generates self-help solutions for IT incidents, allowing users to tackle some challenges independently. It combines the power of AI with human expertise to ensure you get the most suitable answers.

The AI engages users in a friendly conversation, asking questions to better understand the issue at hand. If complications arise or if you prefer human assistance, you can easily connect with a live IT technician who’s ready to help. Iokoo offers flexible subscription options, whether you want to sign up monthly or annually.

And when it comes to extra support, you can purchase tickets for human technician interventions. The platform is committed to responding quickly, promising to get back to you within 15 minutes during business hours after purchasing an incident ticket. Overall, Iokoo is a smart and practical solution for anyone in need of reliable IT support.

Pros and Cons

Pros

  • has a free 30-day trial
  • has an option to connect with a human technician
  • offers personalized solutions based on user interaction
  • ensures easy transition to a human technician
  • quick response within 15 minutes
  • allows technician to remotely control the device
  • troubleshooting for breakdowns
  • human technician tickets are discounted
  • can be accessed on mobile and desktop
  • supports multiple languages
  • offers flexible payment plans
  • subscription service is available
  • ideal for small businesses
  • provides discounts on expert intervention tickets
  • mobility
  • contextualizes user requests
  • automates self-resolution of issues
  • available 24/7
  • technical support is available during working hours
  • generates solutions for self-resolution
  • refund if the issue is not resolved
  • asks questions to understand problems
  • and productivity
  • provides ISO 9001 certified customer service
  • Immediate IT solutions

Cons

  • Limited support hours
  • Tech support not available all the time
  • 15 minutes to respond
  • Possible language understanding problems
  • Subscription plan
  • No support on weekends
  • Depends on user skill to explain issue
  • Extra charge for human help

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