Loopy

Loopy is a smart tool that helps you manage and respond to user reviews on App Store and Google Play, making the process smoother and more efficient.

Loopy, created by Maxed Labs, harnesses the power of AI to take care of user reviews automatically. This means it generates friendly, personalized responses to feedback, helping to improve your app's rating while keeping users engaged. By streamlining replies, it not only cuts down on user churn but also saves your team time and resources.

One of the standout features of Loopy is its feedback triage system. This system intelligently categorizes all feedback—whether it's a bug report or a suggestion for a new feature—and sends it to the right department. This helps your team work more effectively, ensuring that every piece of feedback is looked at and addressed by the appropriate people.

Additionally, Loopy provides insightful weekly reports that give you a clear overview of how your app is performing along with user feedback trends. These reports can be easily shared with your team and leadership, empowering you to make informed decisions about your app’s future.

While Loopy is equipped to handle all types of user reviews, its main goal is to listen to what users need and fix any issues they might be experiencing. This focus on user satisfaction is essential for improving retention and creating a better overall experience for your app’s users.