Luxa

Luxa is an AI-driven tool that helps sales-led B2B product managers gather and analyze crucial product insights from customer calls effortlessly.

Luxa is designed to take the hassle out of product management, especially for B2B companies focused on sales. It taps into information from Gong calls to provide valuable insights, allowing product managers to make data-driven decisions instead of relying on personal opinions. By automating the extraction of key points from customer calls, Luxa saves time and eliminates the need for tedious tasks like sifting through call recordings or coordinating requests between teams.

This tool works hand-in-hand with Gong by analyzing transcripts from sales and customer success calls. Thanks to its AI capabilities, Luxa pulls out feature requests, customer complaints, and positive feedback efficiently, which means product managers can focus more on strategy rather than on gathering insights manually. The great part? Once Luxa has these insights, it combines them with your CRM account data, so you can filter the information by total ARR, churn risk, sales cycle, or how often requests come up.

Another significant advantage of using Luxa is how it aligns your product, sales, and success teams. Everyone works from the same set of data, which helps connect product features to the company's revenue and provides qualitative feedback to back up your decisions. This harmony among teams also strengthens communication with executives, ensuring that everyone is on the same page.

Luxa is particularly perfect for product managers or leaders in sales-driven B2B organizations, especially those in the Series A+ stage. If your team uses Gong to record customer interactions, this tool can be a game-changer. It’s especially helpful for those who may not have the luxury of time to comb through countless calls for vital customer insights or who often deal with inconsistent and unreliable data.

In a nutshell, Luxa simplifies the way you collect and analyze essential product feedback from Gong calls. It supports effective decision-making, fosters team alignment, and ultimately propels growth within sales-focused B2B companies.