Maisie - ai tOOler
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Maisie
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Customer support (165)

Maisie

Connect with visitors and increase conversions around the clock.

Visit Tool

Starting price Free + from $29/mo

Tool Information

Maisie is a handy AI chatbot designed to boost customer engagement and support e-commerce businesses around the clock.

Maisie is built to streamline and enhance interactions with customers, operating 24/7 to ensure businesses never miss a chance to connect. This AI-powered tool automates a variety of tasks, making it easier for businesses to engage with customers while focusing on growth.

One standout feature is its ability to drive conversions through personalized product recommendation quizzes. These quizzes guide customers in finding products they'll love, making it easier for businesses to increase their sales. In addition, Maisie steps in to help with customer service by providing automated responses to common queries. This helps lighten the load for customer service teams, allowing them to focus on more complex requests.

Maisie also excels at building subscriber lists for both email and SMS, which is essential for effective marketing. With its assistive tools, businesses can quickly grow their opt-in lists, making it simpler to reach out to customers with updates and promotions.

Not to mention, Maisie seamlessly integrates with popular social media platforms like Instagram, TikTok, and Facebook, facilitating social commerce so businesses can sell products where their customers already hang out. For moments when customers crave a more personal touch, Maisie can hand over chats to human agents, ensuring tailored interactions when needed.

The chatbot is also equipped to handle pre-sales inquiries by giving quick responses and suggesting products based on what customers are looking for. Plus, it enables customers to check their order statuses in real time and offers contextual discounts and promotions, making the shopping experience even more rewarding.

Overall, Maisie's goal is to enhance customer satisfaction by delivering instant answers to queries and improving the entire customer journey. This not only helps drive conversion rates but also reduces the number of customer support tickets and fosters stronger relationships between businesses and their customers.

Pros and Cons

Pros

  • Transfers chats to human agents
  • Can sign up for price drop alerts
  • Answers pre-sales questions
  • Suggests personalized product recommendations
  • Can target chatbots based on customer behavior
  • Fast growth of email and SMS lists
  • Hands over chats to humans for a personal touch
  • Helps improve conversion rates
  • No coding needed for setup
  • Assists with building email/SMS lists
  • Saves shopping carts for later
  • Gives real-time order status updates
  • Adds a personal touch to customer service
  • Claims to increase conversion rates
  • Claims to reduce help desk tickets
  • Helps in building customer lists
  • Works with Shopify and BigCommerce
  • Encourages automation in customer service
  • Supports real-time customer needs
  • Operates 24/7
  • and Facebook
  • Powered by GPT-4 technology
  • Integrates with Klaviyo for smooth operation
  • Customizable chat templates
  • content
  • Offers remarketing solutions
  • Features product recommendation quizzes
  • Supports growth of email and SMS subscriber lists
  • Claims to lower customer support tickets
  • Works across various platforms and channels
  • and flow
  • TikTok
  • Lets customers self-serve answers
  • Provides live chat service
  • Assists in growing opt-in email and SMS subscriber lists
  • Can sell products on Instagram
  • Integrates social commerce
  • Recovers sales with cart saving options
  • Can quickly launch Maisie
  • Aims to enhance customer satisfaction
  • Can automate replies to customer inquiries
  • Allows for chatbot customization for individual stores
  • Initiates chats based on business rules
  • Customizable chatbot design
  • Provides contextual discounts
  • Quizzes to help shoppers find suitable products
  • Can boost website visitor engagement
  • Offers contextual conversational opt-ins
  • Can help solve issues 24/7

Cons

  • No advanced ways to segment users
  • No coding support
  • Limited options for customizing chatbots
  • Possible delays in moving chats
  • Limited ability to integrate with other tools
  • No support for multiple languages

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