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Percept Insight
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Data analysis (156)

Percept Insight

Improve your analytics with our AI-driven platform.

Tool Information

Percept Insight by Raptorise is a cutting-edge AI platform that transforms user analytics for everyone, making data-driven decisions easier and more effective.

At its core, Percept Insight is designed to provide deep insights into user behavior and engagement. One of its standout features is the ability to create stunning visualizations that help users gain ad-hoc insights quickly and efficiently. This makes it a breeze to understand user journeys and develop meaningful cohorts for analysis.

The platform offers a comprehensive suite of tools, including a dashboard that enables teams to build and share reports seamlessly. With its engagement module, users can launch targeted campaigns based on specific user actions and segments. This not only enhances engagement but also ensures that marketing efforts are precise and effective.

Moreover, the Insights module allows for a powerful analysis of user interactions over time, helping you to track changes across various dimensions. You’ll be able to identify and refine user navigation paths, spotting exactly where users drop off and the reasons behind it. This understanding is key to optimizing overall product performance.

Percept Insight also excels in customer segmentation, allowing you to categorize users by behavior, demographics, or location. This capability helps tailor your marketing and communications strategies, making them more relevant to each audience segment.

The tool is user-friendly enough for anyone to pick up while boasting advanced analytical features that experts need. Users have shared positive experiences, noting that it significantly improved their products and helped lower SaaS analytics costs. With various plans—including Base, Pro, and Enterprise—Percept Insight is flexible enough to suit different needs and event limits.

Pros and Cons

Pros

  • Supports up to 5 million events
  • Full access to report privacy settings
  • Advanced visualization
  • Support for detecting interactions and anomalies
  • Personalizing for specific user groups
  • SMS
  • User-defined queries and visualizations
  • Reducing return rates
  • Improving product performance
  • Clear view of user journeys
  • Comprehensive all-in-one tool
  • Real-time engagement
  • Interaction analysis
  • User engagement tracking
  • Optimizing navigation paths
  • Analyzing funnel drop off
  • Assistance from a customer success manager
  • Identifying where users drop off
  • Pro
  • Base
  • Understanding user behavior in depth
  • Dashboard for building reports
  • Assistance with product development and marketing
  • Customized email
  • Direct interaction with the engagement module
  • Detailed analysis tools for experts
  • Segmenting based on demographics
  • Creating campaigns based on cohorts
  • Customized communication strategies
  • Customized marketing strategies
  • User journey identification
  • Improving user retention
  • Analyzing user interactions over time
  • Understanding how products perform
  • Easy for everyone to use
  • Customizable pricing options
  • Reducing SaaS analytics costs
  • Identifying user navigation paths
  • and push notifications
  • Overlaying functions
  • Reducing high data consumption costs
  • Actions for last mile delivery
  • Analyzing user interactions across different areas
  • Feedback from users
  • Sharing reports with teams
  • and Enterprise plans
  • Optimizing inventory
  • Cohort creation
  • Combining metrics
  • Segmenting based on behavior
  • Integrated breakdown of user conversions
  • Full access to report setups
  • Segmenting customers
  • Drilling down into user interactions
  • Analyzing emerging trends
  • Segmenting based on location
  • Ad-hoc insights
  • Various tailored plans

Cons

  • Limited interaction and anomaly tracking
  • Support restricted to email
  • Higher plans required for Governance
  • Complicated pricing model
  • No clear data security features
  • Plan restricted by event numbers
  • Segmentation feature not detailed enough
  • No mention of mobile app support
  • Limited options to customize dashboards
  • No API integration available

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