Perfect Wiki is an AI-driven tool that transforms your company's knowledge into an ever-growing help center right in Microsoft Teams.
With Perfect Wiki, you can bring together all your important documents like standard operating procedures (SOPs), frequently asked questions (FAQs), manuals, and guides into one convenient self-service hub. This means your team can easily find the information they need without having to dig through piles of disparate documents.
One of the standout features of Perfect Wiki is its AI chatbot. This handy tool answers common questions automatically, pulling detailed responses straight from your own company’s data. So, when team members have repetitive queries, they get quick and accurate answers without needing to wait around for help.
Perfect Wiki is designed to fit right into your daily work routine, functioning seamlessly within Microsoft Teams. This integration helps cut down on the time lost when switching between different applications, allowing your employees to focus on their tasks.
In addition, Perfect Wiki automatically generates weekly reports using AI to spot gaps in your knowledge base and highlight areas that could use updating. These reports help track changes in documents, identify the most popular content, and even reveal what queries haven't been successful, ensuring continuous improvement of your knowledge resources.
When it comes to security, Perfect Wiki has you covered. It stores your data in line with GDPR guidelines and ensures that all information is encrypted during transit. Plus, the tool includes automatic data backups that keep your information safe for up to 60 days, providing an extra layer of peace of mind.
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