Ribbo is an easy-to-use AI customer support tool that helps businesses manage customer inquiries efficiently by creating a personalized chatbot using their data.
Ribbo is designed for businesses of all sizes, making it a versatile solution for anyone looking to improve their customer service. Its main feature is its ability to handle a large number of customer inquiries by crafting a customized chatbot specifically trained on a business's unique information.
What makes Ribbo special is how it learns from diverse sources, such as your website content, blog articles, documentation, and old customer support logs. This way, it builds a chatbot that feels like a natural extension of your brand. It even incorporates your business's specific tone of voice, making conversations with customers more engaging and relatable.
You get a lot of flexibility with Ribbo, too! You can fully customize the chatbot's appearance and the way it communicates to ensure it fits seamlessly with your brand identity. Plus, if any inaccuracies pop up in responses, Ribbo allows you to correct them using the complete chat history. This means similar questions in the future will be answered more accurately.
Ribbo isn't just limited to English; it supports multiple languages, making it easier for businesses to reach a wider audience. Another fantastic feature is the ability to transition from the chatbot to a live customer service representative when needed, ensuring that complex queries are handled appropriately.
Integrating Ribbo into your business's website is simple, too! You can add it as a live chat widget without needing any advanced coding skills. User-friendliness is key here, so you can focus more on helping your customers rather than getting tangled in technical details.
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