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Sayl
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Sayl

Enhance your e-commerce experience on WhatsApp with a personalized AI sales and support assistant designed for your direct-to-consumer brand.

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Starting price From $96.99/mo

Tool Information

Sayl.ai is an innovative tool that harnesses AI technology to enhance marketing and sales automation via WhatsApp.

This platform is all about making customer service better. Instead of relying on basic chatbots, Sayl.ai uses advanced AI to handle a whopping 80% of customer questions. This means that support teams can focus on more intricate issues without getting bogged down by repetitive queries.

What sets Sayl.ai apart are its various features: the AI Sales Agent, AI Support Agent, AI Copywriter, and Support Co-Pilot. Together, these tools assist customers throughout their buying journeys by providing tailored recommendations and efficiently addressing customer support queries.

But that’s not all—Sayl.ai also automates important post-purchase communications. It takes care of things like cart recovery messages, order confirmations, cash on delivery notifications, cancellations, and updates about order fulfillment and delivery status. This way, customers are always in the loop.

Moreover, Sayl.ai helps businesses funnel customers into their WhatsApp sales strategies through different channels, making outreach even easier. Plus, it integrates smoothly with over 30 plug-and-play native apps, simplifying the addition of AI features to your marketing and customer support efforts.

Pros and Cons

Pros

  • offers personalized recommendations
  • integrates with UniCommerce
  • automates in-transit notifications
  • Marketing automation on WhatsApp
  • sends automated post-purchase notifications
  • includes agent dashboard feature
  • integrates with Freshworks
  • handles 80% of customer queries
  • integrates with WooCommerce
  • WhatsApp sales automation
  • provides pre-made canned responses
  • acquires users via ad clicks
  • integrates with Cashfree
  • provides 24/7 customer support
  • integrates with Shopify
  • handles escalated conversations
  • automates COD confirmations
  • has 30+ native app integrations
  • automates order cancellations
  • automates cart recovery
  • auto-assigns chats
  • uses ad budget effectively
  • is optimized for WhatsApp content
  • helps with easy product discovery
  • supports sales and marketing
  • integrates with Razorpay
  • creates trackable WhatsApp sales funnels
  • Support Co-Pilot feature
  • integrates with Payu
  • automates order fulfillment
  • automates out for delivery notifications
  • automates order confirmations
  • generates ready-made responses

Cons

  • Relies on WhatsApp updates
  • Only works with WhatsApp
  • Possible privacy concerns
  • Few app connections
  • Doesn't support every language
  • No desktop version
  • Few automations after purchase
  • Only for iOS and Android
  • Complicated setup for non-technical users

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