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Smartly
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Chatbots (186)

Smartly

Custom GPT Chatbots for Customer Support and Sales

Tool Information

Smartly.AI helps businesses easily manage customer interactions by creating intelligent chatbots that enhance support and sales efforts.

Smartly.AI is an AI chatbot management platform specifically designed for businesses looking to streamline their customer service. By harnessing the capabilities of Generative AI, this tool helps manage customer inquiries effectively, making support and sales processes smoother and more efficient.

One of the best things about Smartly.AI is how quickly you can develop highly intelligent chatbots. You can seamlessly integrate your existing knowledge bases with the platform's generative AI technology. Don't worry if you're not tech-savvy; the platform is built to be intuitive and user-friendly, so you won’t need advanced technical skills to create your chatbot.

You can upload content in various formats, whether that's text, documents, or links, and Smartly.AI takes care of the heavy lifting for you. The platform makes it easy to keep your content up-to-date, perfectly tailored for business users who may not have a background in technology.

Smartly.AI is also thoughtful enough to know when it's time to hand off the conversation to a human agent, supporting several live chat solutions. This ensures that your customers receive the best assistance possible at the right moment.

Additionally, Smartly.AI connects effortlessly with popular messaging platforms, enabling businesses to interact with customers on the channels they prefer. And you can rest easy knowing that security is a top concern; the platform undergoes regular audits to protect against cyber threats and complies with European GDPR regulations.

Pros and Cons

Pros

  • technical help available
  • frequent platform updates
  • chatbots for different fields (Telecom
  • and understanding
  • document
  • provides many resources: blog
  • improves customer support and sales
  • high customer ratings (4.5 out of 5)
  • built for non-technical business users
  • easy to use
  • partnership possibilities
  • automatic processes
  • Healthcare)
  • Banking
  • organization
  • supports many live chat options
  • quick chatbot creation
  • sturdy structure
  • links to popular messaging apps
  • or link
  • highlights ongoing updates on the platform
  • languages: English
  • whitepapers
  • growth and high uptime
  • smart switch to human agents
  • continuous research and development for bot comprehension
  • Made for businesses
  • connects to users' knowledge databases
  • manages millions of customer inquiries each year
  • makes content updates easy
  • Français
  • regular checks for cyber threats
  • follows GDPR rules
  • strong security protections
  • various customer success stories
  • input content as text
  • no complicated technical skills needed
  • efficiently handles customer questions
  • simple content input
  • top-notch chatbot technology
  • enables users to build very smart chatbots
  • certification for health data hosting
  • auto-scaling and backup features
  • manuals

Cons

  • No advanced tools for analytics
  • Does not support multiple languages
  • Updates rely on non-technical people
  • Possible issues with GDPR compliance in other areas
  • No version for mobile devices
  • Data backup plan is unclear
  • Uncertainty in multi-channel integration
  • Might have limited options for customization
  • No support for voice commands

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