Twine - ai tOOler
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Twine
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Twine

AI Text Message Receptionist for Small and Medium Businesses

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Starting price from $199/mo

Tool Information

Twine is an AI assistant that makes it easy for businesses to handle missed calls and follow up with potential clients efficiently.

When you can't answer a call, Twine steps in to save the day. It automatically sends a message to the customer, finds out what services they need, and even schedules a time for them on your calendar. It works seamlessly with your phone system, so you can be sure that every missed call is dealt with properly.

Thanks to its advanced AI features, Twine can do a lot of things for you. It can book appointments, send out payment links, and even ask customers for reviews, all through text messages. This tool takes away the hassle of managing client bookings, transforming missed calls into opportunities for your business.

One of the best parts about Twine is that it’s available around the clock. No matter the time or place, it ensures that your business inquiries are handled quickly and efficiently. Plus, after serving a customer, it encourages them to leave reviews, which can really boost your online reputation.

In terms of cost, Twine keeps things straightforward with a flat monthly fee—no hidden charges or commissions. Plus, it can easily connect with your existing calendar and booking software, making your administrative tasks a breeze.

Pros and Cons

Pros

  • Allows appointment bookings
  • Sends invites for post-service reviews
  • Has a simple monthly fee
  • Efficiently turns leads into revenue
  • Identifies customer's service needs
  • Improves online business reputation
  • Works with booking software
  • Sends payment links
  • Easy-to-use interface
  • Converts missed calls into opportunities
  • Works with existing phone systems
  • Charges no commissions
  • Available 24/7
  • Makes bookings on the business owner's calendar
  • Offers calendar integration
  • Communicates via SMS
  • Sends automatic follow-up messages
  • Asks for customer reviews
  • Handles missed calls

Cons

  • No live agent transfers
  • No language support
  • Only flat fee pricing
  • Only SMS communication
  • No mobile app
  • No call recording
  • No email follow-up
  • No connection to CRM
  • No third-party app connections

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