Yuma

The Yuma AI Ticket Assistant is designed to simplify and enhance the customer support experience.

Yuma AI Ticket Assistant is a clever tool that makes it easier for customer support teams to manage inquiries. It seamlessly integrates with Help Desk software like Gorgias, allowing you to effortlessly create responses for customers without all the usual stress. With Yuma by your side, you can concentrate on building relationships while it handles the writing for you.

This versatile assistant comes packed with features that let you tailor its writing style to your needs. It can also summarize long conversation threads, helping you quickly get up to speed on past exchanges. And if you have customers communicating in different languages, Yuma has you covered—it can translate responses into 15 languages! This means you can connect with every customer, regardless of where they're from.

One of the most impressive aspects of Yuma is its ability to fetch the most recent product information from your Shopify store. This ensures that your team delivers accurate and personalized responses that genuinely cater to your customers' needs. Backed by a comprehensive Knowledge Base, Yuma equips your support staff with everything they need to provide exceptional assistance.

To make things even more convenient, Yuma includes a handy one-click feature for “reply & close ticket.” This powerful tool saves valuable time and boosts the efficiency of your support team. You can try it out with a 7-day free trial to see how it fits into your workflow. And if you want to stay informed about new features and updates, there’s an easy sign-up option for a mailing list. Jump in and discover how Yuma can revolutionize your support process!