Web2Chat is an easy-to-use AI tool that creates customized chatbots tailored specifically for your website’s content, boosting your customer service efficiency with instant visitor engagement.
With Web2Chat, you don't need to be a coding expert to set up your own chatbot. The platform allows you to effortlessly build a chatbot that’s trained on your unique content, whether it’s the entire website or just specific text files you want to focus on. All you need to do is provide the material, choose what you'd like the chatbot to learn from, and you’re ready to start training!
As the AI chatbot gets to work, it quickly learns how to handle questions related to the specifics of your site. This means visitors can get instant answers tailored to their inquiries, enhancing their experience and keeping them engaged.
Web2Chat also packs a variety of handy features. You can customize the user experience and set up the AI settings and appearance to match your brand. Plus, the tool ensures that it captures user information in a way that complies with local and international regulations. Another useful feature is the 'Inbox,' which allows you to keep track of interactions, along with unique URLs for each chatbot to make it easy to embed them into your website.
For a smoother interaction process, Web2Chat stores the chatbot's responses to frequently asked questions so it can respond even quicker to users. Also included is the Web2Chat Messenger, a specialized chat interface that supports multi-user conversations, allows for live chat, tracks read receipts, and even has a user rating system to help you improve the service over time.
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