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Zenbots
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Zendesk support (1)

Zenbots

Improve Zendesk ticket resolution with chatbots powered by AI.

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Starting price from $99/mo

Tool Information

Zenbots is a smart AI chatbot that helps streamline Zendesk Support operations, making it easier for users to find solutions quickly.

Zenbots is here to make your Zendesk experience smoother and faster. This AI-powered chatbot can dig into all your Zendesk support articles, helping to cut down on response times and supporting your agents when they’re troubleshooting. Plus, it's capable of empowering customers to solve their own issues with ease.

One of the best parts about Zenbots is how quickly it can be integrated into your existing systems. You can usually get it set up within just 24 hours, allowing for a seamless transition. Its flexibility means you can embed Zenbots wherever you need it, adapting it to fit into various workflows effortlessly.

But don’t just take our word for it—many users have reported great outcomes after using Zenbots. They’ve noticed higher client satisfaction levels and a notable drop in incoming support tickets, showcasing the effectiveness of this tool.

If you're curious about how Zenbots can work for you, why not give it a try? There’s a seven-day trial available where you can install it directly from the Zendesk Marketplace. This way, you can explore its features using your own data, completely free of charge. It’s a fantastic opportunity to see how Zenbots can make a difference in your support operations!

Pros and Cons

Pros

  • Speeds up operation times
  • Simple workflow integration
  • Increases customer satisfaction
  • Lowers the number of incoming tickets
  • Accesses all Zendesk articles
  • Easy installation from Zendesk Marketplace
  • Helps agents solve problems
  • Can be embedded anywhere
  • Fast integration (within 24 hours)
  • Assists in different tasks
  • Helps find the right solution
  • Tests features using user data
  • Allows customers to fix issues on their own
  • Immediate results seen
  • Free trial offered

Cons

  • Needs current workflows
  • Takes 24 hours to set up
  • Only works with Zendesk platform
  • Test lasts for 7 days
  • No separate app
  • Relies on Zendesk help articles

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